Contact support
Email support@hellonomi.app. Please do not include sensitive personal information.
Quick answers
Do I need an account?
No. Crak's free first release works without an account or sign-in.
Where is my progress saved?
Lesson progress and preferences are stored locally on your device. Deleting the app removes its local data, subject to any device backups you control with Apple.
Does Crak include the annual League card?
No. Crak's browsable Practice Card and the separate hand set used for bot play are original fictional learning content. The app is not affiliated with or endorsed by the National Mah Jongg League.
Can I play a complete hand?
Yes. The Play tab lets you play a complete American mahjong hand against three bots.
Are there purchases or subscriptions?
No. The first public release is free and does not offer in-app purchases or subscriptions.
How do I report an accessibility issue?
Email support with the screen, control, or VoiceOver behavior involved. Accessibility issues are treated as product defects.
Privacy
Crak does not require an account, show ads, or include app analytics in its free first release. Read the full Privacy Policy.